Terms And Conditions

 Terms & Conditions – Cikkies

Welcome to Cikkies! By using our website (www.cikkies.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

  • These Terms & Conditions govern the use of www.cikkies.com and all purchases made through our platform.
  • By accessing our website or making a purchase, you confirm that you are at least 18 years old or have the consent of a legal guardian.
  • We reserve the right to update or modify these Terms & Conditions at any time.
  •  Official Purchase Notice:
    Cikkies.com is the ONLY official website where you should buy our products. We do not sell through unauthorized third-party websites or resellers. To ensure product authenticity, safety, and quality, always shop directly at www.cikkies.com. We are not responsible for purchases made outside our official website.

2. Products & Orders

  • Product Availability: We make every effort to keep stock updated, but availability may vary. If an item is out of stock after purchase, we will notify you and offer a refund or replacement.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email. If you do not receive an email, please check your spam folder or contact us.
  • Pricing: Prices are listed in [currency] and may change without notice. We are not responsible for typographical errors in pricing.
  • Cancellation Policy: Orders can only be canceled before they are processed. Once shipped, cancellations are not possible.

3. Shipping & Delivery

  • Shipping Policy: We offer shipping across Morocco & worldwide. Shipping costs and delivery times depend on location.
  • Order Processing: Orders are typically processed within 1-3 business days.
  • Delivery Issues: Cikkies is not responsible for delays due to customs, incorrect addresses, or courier service issues.

4. Returns & Refunds

  • Return Policy: Returns are accepted only if the product is unopened and the request is made within 24 hours of delivery.
  • Refunds: Once the returned item is inspected and approved, a refund will be issued.
  • Non-Returnable Items: Used, opened, or damaged items (not due to shipping) cannot be returned.

5. Payments & Security

  • We accept secure payment methods, including Cash on Delivery (COD) for Morocco.
  • All transactions are encrypted and processed through trusted payment gateways to ensure your information is protected.

6. Privacy & Data Protection

  • We respect your privacy and protect your personal data. Your information will never be shared with third parties except for order fulfillment and legal requirements.
  • For more details, please review our Privacy Policy.

7. Intellectual Property

  • All content on www.cikkies.com, including logos, images, and text, is the property of Cikkies. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

  • Cikkies is not responsible for any skin reactions caused by misuse of our products. Always read ingredient lists and perform a patch test before use.
  • We are not liable for any indirect damages, including loss of profits, arising from the use of our website or products.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: Contact@cikkies.com
📞 Phone: +212 664 257 668
📍 Website: www.cikkies.com

By continuing to use our website, you agree to these Terms & Conditions.

 Thank you for choosing Cikkies!